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Frequently asked questions

How can I tell if the domain name I want is available?
Go to www.kiosk.ws If the domain name you're interested in is already registered to someone else, the returned page will indicate contact names, addresses and E-mail info. If no match is found, it is very likely that your name is still available.

How much does it cost to register my own domain name?
To register your domain name with Directnic it costs $15 for 1 year, then $15 per year to renew. We can offer you a reduced price. See our Hosting page for our current offer.

If I set up my site using your instant setup, how long does it take for my site to be viewed by everyone on the Internet?
Sign up online, and your account will be set up within 60 minutes. Our system will E-mail you your user name and password, and you can access your control panel and begin FTP'ing to your server right away. It will take 12-72 hours for your domain name to propagate (see next question).

What is "propagate"?
When you register your domain name, you tell InterNIC which domain name servers (DNS) to use to serve your site to the web. The DNS entries have to propagate - Internet Service Providers (ISPs) around the world have to update their records. This can take 12-72 hours (it typically takes a day). Since some ISPs update their DNS tables more frequently than others, your site will be visible from some ISPs earlier than others. This process is the same no matter which host you choose. At Harris Media, you can use your unique IP address to work on and view your site while your domain name propagates.

How do I upload files to your server? When can I do this?
Once your account is set up, you can transfer files to the server whenever you like. After you've signed up, we will E-mail you a user ID and password that will enable you to access our server. In most cases, the easiest way to upload files to the server is to use an
FTP program. A good one will enable you to drag and drop all your web site files from your computer to ours. DaveCentral has screenshots and descriptions of a number of FTP programs you can download and use; some are freeware. We use Coffeecup free FTP, which is easy to use and excellent. Other options? If you're using Microsoft FrontPage, you'll want to use its publish tool. Finally, our Control Panel also contains a File Manager that will allow you to upload files without FTP.

I already have a web site hosted with another company? How can I move my site to your server without experiencing downtime?
If you are transferring an existing domain, use overlap to make the transition completely seamless. Open your account with us. Set up your site on our server. When everything is working the way you want it to, THEN put through your domain transfer request with your registrar. Don't cancel your old account until at least three days after this. (While three days will be enough time for most ISPs to update their DNS tables, some will lag behind. Therefore, if possible, leave your site up in both locations for a few weeks.) Please feel free to call us at 1-819-682-3744 if you need additional help.

How will I know how many visitors have come to my site?
Your account comes with detailed statistics, which you can access through your Control Panel. You will not have access to your control panel until your domain propagates!!!  You'll have complete access to these figures at all times. These in-depth statistics give you an excellent idea of how many people visited your site, how they found you, and what they were most interested in. You will also have access to your log files, so you can run them through your favorite statistics software as well.

I want to add a hit counter to my home page. Can I?
Counters used to be very popular, but they are rarely seen on professional sites these days. They are easily manipulated and not that informative. However, if you must, you can easily add a counter to your site through a utility in your Control Panel.

Do you put banners or pop-up window ads on my site?
No. Banners and pop-ups are associated with free hosting services. Kiosk offers professional quality hosting, and we do not put banners, pop-up windows, or ads of any kind on your site.

What if I want to put a "Hosted by Kiosk" banner on my site?
You're welcome to do so and we appreciate it, but it is not required. If you decide to do so we strongly recommend that you join our affiliate program first.  That way if the banner that you place on your site creates a new contract for us we will give you 25% of it.You can find our banners inside the members area once you become an affiliate.  To become an affiliate please fill out our
form.

Can I get to my site without the "www" at the beginning of the URL?
Yes. http://www.yourdomain.com or http://yourdomain.com will both work.

What is E-mail forwarding?
E-mail forwarding allows E-mail sent to your domain name (you@your_company.com) to be automatically forwarded to your regular E-mail address. You can set up your account to forward E-mail to any POP3 E-mail accounts you specify. For example, you can set up you to forward to you Then you'd check your E-mail as usual.

Do I need an autoresponder?
Autoresponders can be very useful. They automatically send a preset E-mail response to someone sending you E-mail You could use an autoresponder to send company information to prospects, to answer routine questions, or to let people know when you're on vacation. Autoresponders are included as an option on all E-mail accounts.

What is the path to perl? To sendmail?
The path to perl is: #!/usr/local/bin/perl
The path to sendmail is: /usr/sbin/sendmail

Do you support SQL databases?
Yes we do!!. Developers on our servers use PHP and MySQL to develop interactive sites - we do support these.

Do you have more in-depth online help?
Yes. Read our
training manuall. It covers all aspects of your Kiosk membership, including how to set up your E-mail, how to password protect directories, and how to put a counter on your site.

Got a question that's not answered here? Ask us!
We welcome your questions and feedback.
If you're ready to open your hosting account,
start here

 

1. How do I use an FTP client.  What does FTP stand for anyway?

FTP stands for file transfer protocol. We recommend Coffeecup FTP for uploading and downloading your files to your web server.
 

FTP Using CoffeeCup Free FTP (Windows)

Download CoffeeCup

  • Download CoffeeCup Free FTP from http://download.cnet.com/
    It downloads as a .zip file, so you'll also need WinZip (available at the same  place) to decompress it.
  • Install CoffeeCup, launch the program, and add a new server  (Servers > Add New Server). The window for adding a new FTP Server looks like this:

    kiosk.ws

  • Carefully fill in the server information:
    • Name: this is what's displayed in the Servers Menu. It doesn't matter what you enter here.
    • Hostname: this is the  address of your web server.
    • You will need to enter a Username and Password. They should be the same as your E-mail account username and password.
    • Local Starting Directory:  this is a folder on your hard drive where you'll be saving web stuff before  porting it to the server (consider it a backup folder).
    • Remote Starting Directory:  this is the name of your folder on the server (as illustrated above, you may be  permitted to leave it blank).
    • Some districts require you to check the Firewall Friendly  operation (Passive Mode) box.

 

kiosk.ws

 

  • Uploading and Downloading
    • Click on the "Servers" menu and select one of the sites you  have set up.
    • This connects you to the district web server.
    • On the left side of the window are the contents of your local  computer ("Local Starting Directory" in the setup illustration above).
    • On the right side of the window are the contents of your assigned directory on your district's web server.
    • NOTE: When creating  web documents in some word processors (e.g. Word), it's necessary to close the file (File Menu > Close) or you might get an error message "Unable to open  local file..." when attempting to upload file.
    • Dragging something from the local computer side to the web server side copies the item onto the web server. Once there, the file is  accessible from the Internet with a web browser (Internet Explorer 5.5x has proven consistently robust)
    • Be sure to keep earlier generations of your work backed up on  the hard drive of your own computer.

.What are affiliate programs?

Affiliate programs are also known as associate programs, referral programs revenue sharing programs or commission programs. The basic idea behind such programs is that you provide a link with your unique id to a web retailer on your website and when your visitors click on the link and buys a product or service from the web retailer, you are rewarded with commission based on how much the visitor spent. If you are a merchant with a product to sell, it involves either buying or leasing affiliate software from a solution provider, and then finding people that are interested about selling your product. We have one of the best affiliate programs on the web.  We pay astonishing life time commissions.  For more information on our affiliate program please visit our affiliate page.

What different types of affiliate programs are there?

There are many types of affiliate programs but almost all of them can be classified into 4 main categories:

Pay per sale: This is by far the most common and direct type. When a visitor clicks on the link to the web retailer from your website and proceeds to make a purchase on a service or product, you are given a commission. Commission for such programs are usually in percentages of your visitors' spendings, meaning that the more money your visitors spend, the more you are paid. Commission usually range from 1% to 25%, but several programs may go higher.

Pay per lead: For this type of programs, you are paid when your visitors request information for a product or sign up for free offers. Note that your visitors do not have to purchase anything for you to earn revenue. Most of the time, all they have to do is to fill in a form giving some of their particulars. Therefore, the conversion rate is usually much higher than that of pay per sale programs although the pay out is not as high. You usually earn $0.50 to $20.00 per lead depending on what type of programs you are joining.

Pay per click: As the name implies, you are given commission whenever a visitor to your website clicks on a web retailer's banner or link and is transported to their website. Pay outs are usually between $0.01 to $0.15 per click.

Pay per (thousand) impression: These final type of affiliate programs do not need your visitors to do anything at all. All you have to do is to place the web retailer's banner on your website and you are paid according how many times their banner loads. Banner impressions are usually calculated per thousand and commissions usually range from $1 to $2 per one thousand impression. This type of affiliate programs are ideal for high traffic sites with very large numbers of pageviews.

What does it mean when you say an affiliate program is 2-tier or multi tier?

When I say that an affiliate program is 2-tier, it means that every time you manage to persuade another webmaster to take part in that program, you will be able to earn a percentage of that webmaster's earnings. It is said that you have referred the webmaster to that program. 2-tier programs therefore present an opportunity for you to earn more revenue, and that is the reason they tend to be more highly rated in the directory. Our  program is multi tiered with the highest rate of commission pay out

How do I link to affiliate programs?

You will usually be given banners or text links to place on your website. The important thing is to remember to place your referral code within the links.In our program you will get your very own unique web address.  It will be www.kiosk.ws/members/(yourname).

Are there any costs to join affiliate programs?

Most affiliate programs are free but a minority may require you to pay a one-time setup fee or monthly. Always read the member agreement carefully to see if the program is free to join.Our program is NOT free to join.

Do I have to own a website to join affiliate programs?

Some affiliate programs require you to have one but most programs also allow editors of e-mail newsletters to join. Since we give you your very own web address all you need is an internet connection to join www.kiosk.ws. 

How much can I make from affiliate programs?

It depends on a few factors really: The amount of traffic your website attracts, how targeted are the traffic and how well-designed your website is. For a well-designed website our top affiliates attract about 500 unique visitors everyday, allowing them to reap profits in excess of $1500 a month. Some estimates put the number of daily visitors at 1500, but all this is really quite a subjective matter.

Do you have any long term contracts? How do we pay for our Web hosting?

Yes, we offer a yearly package which is equal to $14.95 per month instead of $18.95. You can also pay month to month as you go. All Web site hosting is billed on the day that you joined every month.

 

Don’t wait... Join today!

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